Getting The Most Out Of Office 365 Business: 16 Tips

Microsoft Office 365

You use a lot of different tools to run your business. You have one for talking with employees, schedules, meetings, sharing documents, and another for keeping track of assignments. Running a business is a complex production. Switching to Microsoft Office 365 could save you from needing so many different types of software, and it could save you money as well. 

Then once you are using Office 365 you want to make sure you are getting all that you can out of it to make your business run as smoothly as possible. 

Getting The Most Out Of Office 365 Business: 16 Tips

Don’t let the features go to waste. Here are 16 tips to get the most out of your Office 365.

OneDrive Cloud Storage  

OneDrive keeps your files in one place and allows you to easily share them and collaborate. Files sync between OneDrive and your desktop so you can access them anywhere. Cloud servers and physical servers can have access to documents. You can use the Share + function to attach files to emails as a shareable link. OneDrive is like that box of important things you have, but you can access it anywhere and everywhere with file sharing. 

Online and Mobile Versions 

Office 365 includes mobile applications. If your staff needs to work from home or while traveling, they can open files and apps from any device with an internet connection. No excuse not to be working!  

Microsoft Teams 

You can create teams and groups for specific projects. This helps you to maintain communication, share calendars, exchange files, and conveniently chat with the instant messaging tool. Microsoft is also working on ending Skype for Business and has upgraded Teams to include the Skype capabilities. This will let you have video conferences with teams. It gives you more productivity tools in one place. Team management becomes much smoother. 

Microsoft Planner

Microsoft planner allows users to assign individual tasks and give out due dates. This is even more helpful because tasks are seen by all the members of a group. This transparency allows for smooth communication making it easier for people to work together. You can exchange online tasks and rearrange who is assigned to what. You get an accurate timeline of events and clear communication of what is being done. No more, “I thought you were doing that!” and other miscommunications.  

Clutter Feature

There is a clutter feature on Outlook where Microsoft will pay attention to unread messages in your inbox. Once it understands your email preferences, it will sort your mail and your low priority messages will go to a clutter folder. This puts your important emails in a better view. It also eliminates those spammy, unwanted messages that you never open. 

Message Recall Function 

If both you and the contact you are emailing have Office 365, then you can recall an email you sent as long as it has not been opened yet. Something to have in your bag of tricks when you send something to a colleague after a frustrating conversation. 

OneNote

OneNote is basically a window to your sticky note-covered fridge, from anywhere. You can take notes, build to-do lists, and access them anywhere. This could become a virtual junk drawer. At least you don’t lose anything!  

Office Lens App

Now, this makes those notes you take even easier. You can use your smartphone to take a picture of a board or a sheet of paper, and turn it into a digital form. Office 365 takes that note-taking scramble down a notch. It also keeps you from losing important notes you might need later. 

Smart Look-Up

Users can highlight any word or phrase and use the Smart Look-up button to show a Bing search window to find out more about it. It’s so easy to double-check the search bar to make sure you are right when you guess the meaning of “blitzscaling.” Got to keep up with office lingo.  

Collaboration

You can share files to OneDrive or Sharepoint and instantly share them with co-workers. Edits will be shown to everyone in real-time, and you can keep tabs on all the changes. When you can’t be in the office together, this gives you no excuse not to join the party. Co-authoring documents and collaboration is a smooth process with Office 365’s collaborative features.   

SharePoint Views

SharePoint views allow you to divide lots of documents up into folders with more specific frameworks. Then you can view only documents within that criteria at one time. For example, if your business has multiple locations, you can divide documents up into those different locations. That way you are getting to the documents you need quicker. 

Sway for Slideshows

Sway offers many templates, background photos, and bonus features to make your slideshows more appealing. You know when your team is falling asleep in the meeting and can’t tell that you have changed the slide six times.

You can also import existing documents and start working with an outline to save a lot of time when using PowerPoint templates. 

Pin Documents to Taskbar  

Microsoft Office 365 allows you to create a shortcut to a document you regularly use. That way it is a quick click of a button away and you aren’t searching through your files every week. You put the important stuff front and center. 

Microsoft Office 356 Security 

Office 365 creates a safe firewall that protects your data from hackers. Microsoft has more security certificates than any other cloud service provider. It is important that you are keeping your company’s data in a secure place and Microsoft’s security features give you just that. 

 

When you are sharing a document with others you can grant them access, and then take away that access at a moment’s notice. Imagine giving someone a USB stick with important data and instead of letting them run around with it for the rest of their life, you can make it go away. This keeps important information close to home. 

Communicate Changes and Hold Training Sessions 

Fear of new technology is common. We want to continue using familiar tools when learning new methods and routines can be hard. Communicating the change to the new Microsoft software ahead of time makes the transition smoother if this is all new to your team. 

Hold training sessions to dedicate time to teach employees how the new tools are used. That way they feel comfortable diving in with them and communications are smooth. 

Lead by Example 

You get employees excited about the software and its benefits by using it yourself. You need to show them how it’s done. Make your weekly conference calls on Microsoft Teams (the new Skype). Create a shared word document and have everyone make edits. Show them how effective the collaboration is. 

You want to make sure you aren’t paying for any software that you don’t need when you already have Office 365. These features overlap with a lot of popular software that you don’t need to be paying for. 

Office 365 keeps updates coming so you always have the latest version available. You don’t need to have licenses to a new version every few years the way Microsoft software worked in the past. 

You have all of these tools and features at your fingertips. So use them! Keep your business and employees running as a smooth organization. The world has become a friendly place for remote work. Embracing technology and the Office apps can make that a flawless workspace. It also makes the time in the office more effective increasing productivity.

GroupOne_Cloud_Whitepaper_Hero

Benefits of VoIP for Business

Have you been wondering about Voice over Internet Protocol, how it works, or the benefits of VoIP for business? Switching to VoIP offers many advantages to small and medium-sized businesses, mainly in the form of cost savings but also in other aspects. 

We’re going to take a look at some of the reasons you should consider using VoIP over traditional telephone systems, what VoIP is, and how this technology works. We will also give you a few pointers on how to choose a provider and plan that best fits your needs. 

Keep reading for more information. 

What is VoIP and How Does it Work?

Voice over Internet Protocol (VoIP) is a type of telephone system that uses computers and the internet to deliver voice and video communications to other users. Because this technology relies on the use of the internet, calls can be made and received from anywhere in the world; communication may also be made to cell phones, landlines, and other VoIP phones. 

Voice over Internet Protocol calling works by using traditional, analog voice signals and changing them into digital messages that can be sent through broadband connections. 

VoIP phones easily wire into your computer and internet with an Ethernet cable or you may choose to use the existing technology on your device to make and receive calls. While purchasing a dedicated VoIP or SIP phone is ideal, it’s not necessary as most traditional phone hardware can be used as a VoIP phone with a VoIP adapter.

Benefits of VoIP for Businesses

As mentioned, using VoIP allows for calls to be made and received anywhere in the world, to any type of phone. This fact alone gives businesses the benefit of flexibility and mobility; allowing for management to be productive while away from the office or employees to work remotely (saving on travel costs.)

To further improve the flexibility and mobility of your business, VoIP systems allow you to easily implement call forwarding. This allows any call made to your business number to be forwarded to your mobile device, preventing you from missing important conversations while still enjoying life outside of the office. 

VoIP systems also make scaling your business easy – adding a new user or removing one can be done by adding or removing a phone from your network. Business owners can also manage, maintain, and optimize their systems by logging onto the software provided by their VoIP service company, typically on the Web.. 

Because almost any traditional telephone hardware will operate as a VoIP phone, your business can save money by opting to keep the existing phones or by slowly integrating VoIP phones into your communications mix. When you do choose to purchase a VoIP phone, these systems are often less expensive than a traditional PSTN and have just as many (or more) features. 

The ease of adding new users combined with the ability to use your existing hardware helps businesses keep pace with increasing consumer demand and call volume. 

Switching to VoIP can improve the overall efficiency of your staff and business operations. This is often done through optimizing how voicemails and calls are transferred to other employees as well as the ability to share multimedia formats with other users during presentations or conference calls. 

Deciding to use VoIP over traditional phone systems can help you save money on your monthly operating costs and calling expenses because domestic long-distance calls are often included in the pricing. The use of the internet allows international calls to remain inexpensive, helping to further stretch your budget.

You can choose to purchase VoIP plans with a multitude of features, unlimited calling, and the lease of your phones – or you can choose a plan with basic features, limited minutes, and to bring your own system. Your monthly VoIP bill can be as inexpensive or as extravagant as you’d like, giving you full control of this operational cost.

Choosing a Plan and Provider to Improve Efficiency

There are a number of VoIP service providers who promise the lowest monthly costs, highest call quality, most features, or the best reliability. While finding a company that offers the best call quality, most features, and the best reliability may be an ideal solution, it usually comes at a price. 

Conversely, many companies that offer rock-bottom pricing won’t always be the best in other facets of service. 

To find the best plan and VoIP service provider for your business, you’ll want to determine the types of technology that are most important to you and consider how much call volume your business uses each month. For the amount of time your staff spends on the phone each month, consider looking at recent phone bills. 

A VoIP service provider should be able to help you find a plan to meet your calling needs while remaining cost-effective and within your budget. Ideally, your provider will own and manage their platform to ensure a high-quality user experience and to address any problems within the network. 

GroupOne is a managed service provider that offers Voice over Internet Protocol phone services. We own and manage our VoIP platform, allowing us to quickly respond to and take action with any issues that may arise. Additionally, should your team need any type of phone-related technical support, our staff is ready to help. 

If you are interested in VoIP for your business or learning more about the benefits of VoIP for business, contact us today for a consultation.

Navigating New Working Conditions in the Year 2020: How GroupOne Was Able to Help

No one anticipated how the novel Coronavirus could impact businesses in the United States and around the world. Many small business owners never expected that a virus from overseas would not only affect daily operations, but do so for an extended period of time, sending many employees to work from home. 

GroupOne was able to help their clients in the transition from a physical work environment to a remote one, helping with the initial set-up and providing support when needed along the way. 

Keep reading to learn how we worked closely with our partners and clients to ensure the continuity of business operations in the face of an unprecedented pandemic!

Transitioning to Cloud Services

At the beginning of 2020, many businesses were uncertain about whether they should transition to the cloud, which cloud platform was best for them, and if the cloud was truly secure. As the year and the pandemic progressed, GroupOne was able to help answer these questions. 

Transitioning to the cloud gives businesses and employees the accessibility they need in order to work from home. Additionally, this computing resource allows for collaboration on projects, easier communication, and the real-time saving of data. 

While cloud technology has been around for a while, business owners came around to the idea after consulting with our team of professionals to learn which platform would work best for them and how to implement it. 

Because GroupOne isn’t partnered with a single cloud platform, we are able to analyze a business to see what their internal workflows are, how they use computing resources, and identify the best solution available. Our partners were able to quickly implement the use of cloud computing with minimal problems and only a small learning curve as they adjusted to the change.

The adoption of this technology allowed our partners to continue business operations as normally as possible and know that their data was secure.

Lacking Hardware

Because of the pandemic forcing many employees to work from home, there seemed to be a shortage of everything office-related – from desks and chairs to important items like laptops, computer screens, and routers. 

When items such as these are in high demand, the prices usually increase. This can cause businesses to pay more for technology – if these items are even able to be found. 

Our clients who choose to lease their hardware from us were able to avoid this problem completely and instead focus on transitioning to remote operations.

Speeding Up and Securing Internet Connections

One of the biggest issues that working remotely can present is internet-related. Many employees will face slow internet connections, spotty service, or the inability to stay connected for an extended period of time. Additionally, security becomes an issue when connections to a workstation or cloud aren’t secure.

We understand that internet access needs to be fast and secure so we work with businesses to find the best possible solutions for this problem. Some of our partners have already given their employees business internet connections; others are considering this choice depending on what the next several months bring. 

Our team has helped businesses make these decisions by working closely with local Internet Service Providers to ensure the most cost-effective solutions. 

Fast internet is only half the battle – security is the other half. 

Because many devices and home internet connections are not secure, we offer our partners continuous monitoring of these networks as well as any business connections that may be used. Additionally, we were able to set up many of our clients with virtual private networks (VPNs) to ensure the secure transmission of data from the employee’s home computer to the cloud.

These two services enabled businesses to ensure that their company and customer data remained secure without being compromised by cyberthreats and attacks.

Hosted Voice over Internet Protocol

When businesses began working remotely, many of them had to move their analog phone service over to an updated Voice over IP (VoIP) service to continue making and taking calls. Our hosted VoIP services allowed this transition to be seamless and allow our partners to continue providing customer service and making sales calls during the height of the Covid pandemic. 

GroupOne owns its VoIP infrastructure which means that all support needs can be taken care of quickly without major interruption to business, making this a great solution during remote operations, and after the virus when business operations returns to normal.

Covid-19: A Great Example of Disaster Recovery

Before people realized how real the threat of Covid-19 was and its impact on daily life, many small business owners were resistant to the idea of disaster recovery. Companies who chose to avoid creating a business continuity plan faced difficult repercussions and some had to close their doors. 

GroupOne was able to help our partners navigate the new remote working conditions in 2020, providing assistance with transitioning to the cloud, improving connectivity, and offering VoIP and VPN services. We gave our partners the IT support they needed in order to ensure the continuation of operations while quarantine orders were in effect. 

Our team is dedicated to finding unique solutions for each one of our partners and is excited to see what the year 2021 will bring in terms of the return to normalcy. 

If you’d like to learn more about how our managed services, VoIP, cloud computing, or IT support can help your business with a disaster recovery plan or while actively recovering from a pandemic, contact GroupOne for a consultation and needs analysis.

IT Consulting: Consulting Services

Ready to migrate your business data and files to the cloud? It’s important to keep your organization’s sensitive data safe and secure. The good news is that safe cloud migration is simple: here are the questions you should be asking to ensure you’re ready for the big move.

Business-Technology-Featured-Image

Types of Managed Services / Looking at the Various Services and Security Options We Offer as an MSP

Ready to migrate your business data and files to the cloud? It’s important to keep your organization’s sensitive data safe and secure. The good news is that safe cloud migration is simple: here are the questions you should be asking to ensure you’re ready for the big move.

Business Benefits of Cloud Computing / Key Advantages and Best Practices for Today’s Cloud Products

Ready to migrate your business data and files to the cloud? It’s important to keep your organization’s sensitive data safe and secure. The good news is that safe cloud migration is simple: here are the questions you should be asking to ensure you’re ready for the big move.

Your new CIO: how a great managed service partner (MSP) becomes your virtual CIO

If you’re hoping to successfully implement and leverage technology across your business, then you need the support of a Chief Information Officer (CIO). The good news is that there’s no need to employ an in-house CIO. Here’s what you need to know about partnering with a managed service provider (MSP) for your IT needs and how your MSP can also act as your virtual CIO (vCIO).

Why you need an MSP 

Whether you’re in healthcare, finance, or general commerce, you can benefit from partnering with an MSP in the following ways. 

Increased productivity 

One of the biggest challenges and cost pressures faced by SMBs is downtime. The average company loses over 500 hours of productivity per year due to downtime, and a typical employee spends at least 30 minutes per week on IT-related troubleshooting. 

An MSP provides 24/7 IT support and has the expertise to not only get you up and running again as soon as possible, but also provides proactive support to prevent those downtime-causing problems in the first place.  MSPs reduce downtime and minimize wasted resources. 

Increased cybersecurity 

Cybersecurity is a huge issue for every business. A study, conducted by Michel Cukier, Clark School assistant professor of mechanical engineering profiled the behavior of “brute force” hackers, who use simple software-aided techniques to randomly attack large numbers of computers. It was discovered “There was at least one hacking attempt every 39 seconds, on average, 2,244 times a day”.

With an MSP’s support, you can protect your vulnerable infrastructure and receive the education and training staff requires to help spot and prevent phishing scams. These scams are usually emails or text messages that appear to come from a trusted company. Employees will unknowingly contribute to these scams without proper training. An MSP can help you stay one step ahead before these scams infiltrate your systems. 

Increased value

An MSP adds real strategic value to your company because they help you access and implement cutting-edge IT solutions, such as cloud-based platforms and Voice over Internet Protocol (VoIP). With the right IT, you can get ahead of your competition and generate sustainable growth for your company. 

How your MSP can be your new vCIO

Since a CIO is responsible for overseeing a company’s overall IT strategy and assessing the role that IT plays in the organization, it makes financial and commercial sense to turn your MSP into a virtual CIO. Here’s why. 

Budget and risk tracking

The IT budget is a major concern for all companies, and no one understands this better than the CIO. An MSP can serve as your vCIO by providing IT strategies, products, and training that align with your IT budget. 

What’s more, your vCIO can give you comprehensive advice on the risks associated with failing to upgrade systems or monitor your networks, and they can help you prioritize where to invest your budget according to a risk profile. 

Infrastructure monitoring

For most companies, purchasing, upgrading, and maintaining IT infrastructure can put a major strain on the IT budget. When you partner with an MSP as your vCIO, you can get remote access to the latest servers and IT infrastructure. This means you can reduce costs and free up valuable office space. 

Expertise sharing

With a vCIO, you’ll have access to comprehensive, expert IT advice on demand. Your MSP is dedicated to helping your business succeed, and they’ll offer you IT advice specifically tailored to your own corporate needs and goals. An MSP has the expert knowledge to serve as a partner in any IT-related challenge. 

Find your ideal CIO 

Whatever niche you operate in, you’ll always benefit from introducing a vCIO into your hierarchy. By leveraging the industry knowledge and expertise of an IT consultant who fills that CIO role, you gain access to a staff of people who can guide your IT planning and strategy in a way that’s tailored to your goals. For more information on why an MSP is the ideal vCIO for modern businesses, or to work with us, contact us today. 

How a managed services provider reduces your business downtime

Every business suffers downtime at some point due to servers failing or the internet crashing. However, an experienced IT specialist can substantially reduce your downtime and minimize any undesirable consequences. Here’s why downtime is such a problem for any business and how a managed service provider (MSP) can help you reduce your downtime frequency. 

The impact of downtime on your business 

Downtime has serious and tangible consequences for any growing business. Let’s take a look at some of the most common effects of business downtime. 

Cost 

The most significant cost of downtime on your business is the toll it takes on your bottom line. 

Reports show that downtime can cost your business up to $10,000 an hour in profits. This means that if systems are down for too long, small businesses may struggle to recover from the financial losses. The reality is that no business, whatever size, can afford to ignore the possible financial consequences of prolonged downtime.  

Morale and productivity

Employees who frequently waste time troubleshooting IT problems are unhappy ones. Working on outdated, slow, or inefficient computers can seriously affect staff morale and reduce productivity rates. When your teams are unproductive, your employees are less effective and there is an increase in frustration.

Reputation 

If your business is prone to downtime, this may affect how well you communicate with consumers and how available you are to clients. If, for example, clients find they frequently can’t contact you because your lines are down, they may look elsewhere for their business needs. 

How an MSP can help to reduce downtime 

With the support of an MSP, you can minimize your downtime and keep your business profitable. It all comes down to having the right strategy. Here are the top four reasons that an MSP should be part of your overall IT strategy. 

Cybersecurity 

A staggering 95 percent of cybersecurity breaches are caused by human error, often because employees don’t know how to identify security breaches or resolve them when they occur. An MSP provides you with network monitoring to minimize the risk of intrusion and help to detect vulnerabilities should they occur. 

24/7 support

Your MSP shouldn’t just offer an easily accessible ticketing portal. They should be available at any time to troubleshoot your IT problems as they happen. MSPs understand that the business world doesn’t sleep, and they provide you with support when you need it most. 

Auditing

Sometimes, downtime is an inevitable consequence as a result of outdated equipment, unsupported software, and overstretched infrastructure. An MSP can audit your existing IT infrastructure and advise you on what needs upgrading – usually within your existing IT budget. 

What’s more, since you can transfer much of your backup and network monitoring needs to an MSP, it can help leverage existing technology to receive more value from the hardware you’ve already invested in.

Risk management

An MSP can help you identify the main threats and risks affecting your business and devise a strategy for managing these challenges. Whether you’re at an increased risk from a cyberattack or your business is growing at a rapid pace and your infrastructure is struggling to keep up, an MSP will advise you what steps to take to control your unique business risks. 

Minimize impact

The reality is that downtime costs time, money, and resources. Although it’s impossible to prevent every cause of downtime, especially natural disasters, extreme weather, and power outages, it’s absolutely possible to minimize the impact of downtime on your business operations. For more information on reducing the loss of time, contact us today.

The 4 parts of a holistic risk management strategy

Risk management is an essential part of any organization’s existence. As businesses throughout the United States become more dependent on digital technology each day, failing to manage risks can be detrimental to your business. On average, most companies take nearly 6 months to detect a data breach, even major ones. If there is no strategy in place, your business could be in the dark about their data loss for half a year.

Treating risk management and reduction as a tick-box exercise isn’t enough. To make your efforts effective, you need to create a holistic risk management strategy. Here are some of the components such strategies need to feature:

Enthusiasm at board level

Every person who works for you plays a role in reducing risks. Around 90% of cybersecurity breaches arise as a result of human error. Although you won’t be able to eliminate human error entirely, you can significantly reduce the effect that it has.

One way to make your employees more effective at reducing security risks is to generate an enthusiasm for risk management at the board level. When employees can see that board members are driven by the idea of tighter security, they’re more likely to embrace better risk management practices themselves.

Detecting patterns & addressing them

It’s rarely the case that an exposed risk or breach occurs at random. When you continuously analyze events, you’ll start to see a pattern. Being able to identify and address those patterns is important, especially when you want to reduce risks for the future.

One way to detect patterns is to audit breaches. You may also want to try vulnerability detection. Gather your data on a regular basis and look for areas where you’re falling short. By accepting that new risks will always arise and that they’re rarely random, you can build stronger defenses.

Reduce bias and group-think

Naturally, there are some employees and groups who are better at managing risks than others. However, that doesn’t mean they’re completely risk-free. In many respects, those who fall into the trap of thinking that risks don’t apply to them can become the riskiest individuals of all, due to self-bias.

Continue to educate all members of your workforce all potential risks to reduce the chances of self-bias. For example, around 55% of employees believe that letting a friend or family member use a company device isn’t risky. In reality, such actions could pose a significant threat to data security. If you become aware of a particular group failing to apply proper standards of risk aversion, make sure you educate them as a whole to cut out group-think.

Find new risk management opportunities

Although it’s useful to analyze patterns to find areas in which you’re not managing risks well, it isn’t a future-focused approach. In the spirit of becoming more robust on the risk management front, start looking for new opportunities.

Begin by looking at approaches that your organization doesn’t currently use. For example, off-site data storage for disaster recovery purposes. Then, look at the latest trends and technologies. Discuss whether using new technology will benefit your business with your IT team. If they feel as though the new technologies are worth investing in, take the plunge.

A holistic risk management strategy involves thinking outside the box. Always consider the human factor, i.e. addressing how your personnel approach and engage with risk. Make sure your strategy remains flexible, too. As your organization changes, so should your policies of risk management. Reach out today and let us help guide your risk management strategy.

Why your business needs managed cybersecurity

Long gone are the days when your cybersecurity could be an afterthought. Thanks to increasingly sophisticated threats, you need to take every element of your business seriously.

If you’re lacking the resources required to step up your security in-house, now’s the time to start looking at a managed service provider. Before making your final decision, you should learn why your business needs managed cybersecurity and how it could benefit. 

Round the clock care

According to Cynict.com, a hacker attack happens every 39 seconds and this affects one in three Americans every year. With such a high risk, constantly protecting your data should be the top priority. With round the clock care, the risk of your data being stolen is dramatically decreased.

Although you may struggle to continuously monitor your systems around the clock on your own, the right firm will not. With round the clock care, there’s a stronger chance that your business will remain safe against cybercriminals. Criminals don’t limit their operations to office hours alone, so your security systems shouldn’t rest either.

Real-time threat prevention

Not only are cyberattacks occurring around the clock, but they’re also becoming more severe too. One of the most serious threats to business is ransomware. As the name suggests, this malicious software holds your network for ransom. If businesses don’t pay the specifically requested sum within a certain period, the bad actor may delete the stolen data, causing disaster for business owners.

A massive loss of data will cost your company, big time. Globally, this tactic is set to cause $20-billion worth of damage by the year 2021. Real-time threat prevention measures identify vulnerabilities and threats and address them before the damage is done. This is a much more effective strategy than responding to threats after they’ve occurred, as it keeps your systems safe in the here and now. If you’re not able to provide real-time threat prevention, a dedicated MSP can do the job for you.

Security awareness training

Your employees are among your biggest assets when it comes to keeping your systems secure. Unfortunately, they can also be your biggest vulnerability. Employees who aren’t aware of best practices may inadvertently lose your data or introduce a new threat. Because of this, you need to do what you can to train them in safe and responsible operations.

If you don’t feel as though you have the skills required to deliver awareness training yourself, ask an MSP to do the job for you. A great MSP will look at current gaps in your workforce’s knowledge. From there, the MSP’s team will educate your employees in order to fill those gaps. In addition to educating your current employees en-masse, you should provide direct, one-on-one training to those who are new to your company or who are moving into different roles. These can be serious weak points for an organization.

MSPs are experts when it comes to managing cybersecurity risks. They’re capable of delivering round the clock services, which means your security defenses won’t weaken when your offices close, and can detect and respond to threats before any malicious action is made. When you recognize the need to train your employees in excellent security practices, an MSP can do the work for you. All you need to do is find a company that is a great fit for your business.