Ready to migrate your business data and files to the cloud? It’s important to keep your organization’s sensitive data safe and secure. The good news is that safe cloud migration is simple: here are the questions you should be asking to ensure you’re ready for the big move.
Ready to migrate your business data and files to the cloud? It’s important to keep your organization’s sensitive data safe and secure. The good news is that safe cloud migration is simple: here are the questions you should be asking to ensure you’re ready for the big move.
Ready to migrate your business data and files to the cloud? It’s important to keep your organization’s sensitive data safe and secure. The good news is that safe cloud migration is simple: here are the questions you should be asking to ensure you’re ready for the big move.
Ready to migrate your business data and files to the cloud? It’s important to keep your organization’s sensitive data safe and secure. The good news is that safe cloud migration is simple: here are the questions you should be asking to ensure you’re ready for the big move.
Ready to migrate your business data and files to the cloud? It’s important to keep your organization’s sensitive data safe and secure. The good news is that safe cloud migration is simple: here are the questions you should be asking to ensure you’re ready for the big move.
Ready to migrate your business data and files to the cloud? It’s important to keep your organization’s sensitive data safe and secure. The good news is that safe cloud migration is simple: here are the questions you should be asking to ensure you’re ready for the big move.
You use a lot of different tools to run your business. You have one for talking with employees, schedules, meetings, sharing documents, and another for keeping track of assignments. Running a business is a complex production.
Switching to a Microsoft Office 365 business subscription could save you from needing so many different types of software, saving you time and money while enjoying the peace of mind that comes from excellent customer service and enterprise-grade security features.
Once you are using Office 365 business essentials, you want to make sure you are getting all that you can out of it to make your business run as smoothly as possible.
Don’t let the features go to waste. Here are 16 tips to get the most out of your Office 365 business subscription.
OneDrive for business keeps your files in one place and allows you to easily share them and collaborate. Files sync between OneDrive and your desktop so you can access them anywhere. Cloud servers and physical servers make for easy sharing and saving of company information. You can use the Share + function to attach files to emails as a shareable link. OneDrive for business is like that box of important things you have, but you can access it anywhere and everywhere with file sharing.
Office 365 includes mobile applications, accessible through an email address, and constantly optimized by the developers behind Teams. If your staff needs to work from home or while traveling, they can open files and apps from any device with an internet connection. These mobile versions and additional services mean that there’s no excuse not to be productive!
Teams is one of the coolest collaboration tools out there, and it just keeps getting better additions to smooth business operations. You can create teams and groups for specific projects, utilizing cloud storage. This helps you to maintain communication, share calendars, exchange files, and conveniently chat with the instant messaging tool on desktop and on mobile devices.
Microsoft is also working on ending Skype for Business and has upgraded Teams to include the Skype capabilities. This will let you have video conferences with teams. These online services give you more productivity tools in one place. Team management becomes much smoother through these connected experiences.
Microsoft planner allows users to assign individual tasks and give out due dates. This is even more helpful because tasks are seen by all the members of a group. This curated access to company information allows for smooth communication making it easier for people to work together, whether in-office or business travelers working from mobile devices.
You can exchange online tasks and rearrange who is assigned to what. You get an accurate timeline of events and clear communication of what is being done. No more, “I thought you were doing that!” and other miscommunications.
One amazing business automation tool for active subscription customers is a clutter feature for user emails on Outlook. Microsoft will pay attention to unread messages in your inbox, and once the intelligent cloud services understand your email preferences, your mail will be sorted and your low priority messages will go to a clutter folder. This puts your important emails in a better view. It also eliminates those spammy, unwanted messages that you never open or want to see in your business email accounts.
If both you and the contact you are emailing have Office 365, then you can recall an email you sent from your business email address as long as it has not been opened yet. This is one of those advanced features that comes in handy when you accidentally press “send” on an email that could have used a little more thought, and will surely become a new business standard.
OneNote is basically a window to your sticky note-covered fridge, from anywhere. You can take notes, build to-do lists, and access them anywhere. This cloud storage solution is crucial for business travel, and keeping all your notes connected.
Now, this makes those notes you take even easier. You can use your smartphone to take a picture of a board or a sheet of paper, and turn it into a digital form. It’s an intelligent business application that turns the typical note-taking scramble into ease and organization. It also keeps you from losing important notes you might need later, a boon for business productivity.
Users can highlight any word or phrase and use the Smart Look-up button to show a Bing search window to find out more about it. It makes it easy for the business subscriber to find out the meaning of “blitzscaling.” Got to keep up with office lingo!
You can share files to OneDrive or Sharepoint and instantly share them with business and enterprise co-workers on team sites. Edits will be shown to everyone in real-time, and you can keep tabs on all the changes. When you can’t be in the office together, this gives you no excuse not to join the party. Co-authoring documents and collaboration makes business growth a smooth process with Office 365’s collaborative features.
The current version of SharePoint Views allows you to sort lots of documents into folders with more specific frameworks. Then, you can view only documents within a particular criteria at one time. For example, if your business has multiple locations, you can divide documents up into those different locations. Information is organized, accessible, and actionable within this cloud storage framework.
Sway offers many templates, background photos, and bonus features to make your slideshows more appealing. You know when your team is falling asleep in the meeting and can’t tell that you have changed the slide six times, that you need a business product that will help you bridge the communication gap.
You can also import existing documents and start working with an outline to save a lot of time when using PowerPoint templates.
The desktop version of Microsoft Office 365 allows you to create a shortcut to a document you regularly use. A quick click of a button and you have the important stuff front and center.
Office 365 creates a safe firewall that protects your data from hackers. Microsoft has more security certificates than any other cloud service provider. It is important that you are protecting your company’s data with advanced security features, and Microsoft’s enterprise security features give you just that.
When you are sharing a document with others you can grant them access, and then take away that access at a moment’s notice. Imagine giving someone a USB stick with important data and instead of letting them run around with it for the rest of their life, you can make it go away. This keeps important information close to home, and provides an essential balance between security and sharing that allows businesses to operate smoothly.
Fear of new technology is common. We want to continue using familiar tools, and learning new methods and routines can be hard. Communicating the change to the new Microsoft software for both the online versions and desktop versions ahead of time makes the transition smoother. Plus, the built-in security features give a buffer of safety to the learning process.
Hold training sessions to dedicate time to teach employees how the new tools are used. That way they feel comfortable diving in with them and communications are smooth.
You get employees excited about the software and its benefits by using it yourself. You need to show them how it’s done. Make your weekly conference calls on Microsoft Teams (the new Skype). Create a shared word document and have everyone make edits. Show them how effective the collaboration is.
You want to make sure you aren’t paying for any software that you don’t need when you already have Office 365. These features provide a cost effective solution that overlaps with a lot of popular software that you don’t need to be paying for.
Office 365 keeps updates coming so you always have the latest version available. You don’t need to have licenses to a new version every few years the way Microsoft software worked in the past, and you can find the perfect business subscription plan regardless of your business size.
You have all of these tools and features at your fingertips. So use them! Keep your business and employees running as a smooth organization. Enjoy the peace of mind while the Office 365 advanced security mitigates the cost of security risks.
The world has become a friendly place for remote work. Embracing technology and the Office apps can make for a flawless workspace. It also makes the time in the office more effective, increasing productivity.
Setting up modern laptops for employees in your business can be a difficult task, but it is necessary. With so many different operating systems and configurations available, the process can get complicated quickly. But with this guide to laptop setup, you’ll be able to set up your business computers in no time!
Firstly, the computer should be in a space that is well lit and free of any potential distractions. Secondly, there needs to be a safe place for them to charge their phone or tablet next to the workstation. Thirdly, they must have easy and direct access to all necessary files and programs on their desktop, as well as quick access to the internet. Lastly, make sure your employees know how best to use their laptops by providing training at least once every six months or so!
To have a laptop set up for an employee in your business, you will need the IT team. They are responsible for creating a profile on each employee’s computer account. This includes assigning them a personalized email address for work and choosing their username and password. The profile should also include any restrictions or preferences they have set about security, software installation, user rights, etc.
The IT team is also responsible for ensuring that the company laptops are secured with passwords and encryption programs so that confidential information about the company cannot be accessed by unauthorized personnel if stolen or misplaced.
Many people these days use laptops for work. Laptops can be really handy when you’re on the go, but they have to be set up properly in order to get the most out of them. That includes having the latest updates installed and making sure that your devices are backed up regularly.
If you don’t take care of your laptop, it will eventually slow down enough that it becomes unusable or worse, gets hacked by a virus or ransomware attack. So here are some tips on how to set up your laptop for maximum productivity at work so that you can avoid these problems altogether!
To set up laptops for employees, consider using an external display if necessary. Setting up a laptop can be tricky, but it’s worth the effort as you’ll not only save money by having less equipment to buy and maintain, but also increase your productivity.
Many people nowadays work on laptops, and as such, it is important to set them up properly for your employees.
A few things you can do include installing any software and productivity tools that they may need (such as to download Office 365 or Adobe Creative Cloud apps), making sure they have a stable and fast broadband internet connection and giving them access to their email account. Once the laptop has been set up with all of these features, it should be easy for employees to use and will make their life much more productive at work!
A laptop is an essential tool for any business, and with it comes the responsibility to make sure that employees are using their laptops securely.
Hackers can utilize several different techniques to get into your company’s network; they could send phishing emails, infiltrate through open ports on your firewall, or even steal an employee’s credentials. To avoid these risks and ensure that you have complete control over who has access to your system, here are some security features that should be activated: two-factor authentication (2FA) and fingerprint login. These simple steps will keep hackers at bay while giving you peace of mind knowing that no one unauthorized is accessing sensitive and crucial business data.
Laptops are a crucial resource for employees. They can be used to complete work tasks, collaborate with coworkers, and research data. To get the most out of laptops, employers should customize them for their employees. This includes adding shortcuts to commonly used programs so they are easy to access from the home screen and folders where your office workers can store documents that will only be accessed by a select few people in the office. Employers should also make sure there is plenty of storage space available on laptops so workers have enough room for all their files without having to worry about running out of memory halfway through an important project or presentation.
In this day and age, the vast majority of data breaches occur when a laptop is lost or stolen. This is largely because these devices are not encrypted – which means that anyone who finds your device can access your data without any hassle. In order to avoid this problem, you should encrypt your hard drive before handing it over to an employee.
Encrypting a laptop’s hard drive ensures that only someone with the correct password will be able to access its contents. It also means that if a thief tries to break into the device, they won’t be able to get in unless they have the right credentials too – meaning there’s no chance of sensitive information being leaked from an unencrypted machine that gets stolen or misplaced. Encryption software such as BitLocker is available on most versions of Windows and can be installed with relative ease.
In order to make sure laptops are set up correctly, label them with an owner’s name or department for easy identification in case it is lost or stolen.
Label each laptop with a person’s name and/or the department they work for. The label should be placed under the battery on the bottom of the laptop. You can also place a sticker over their old logo that was there before if you want to cover it up entirely. This will not only keep your employees from fighting over who gets which one but will also help identify anyone trying to steal one! If you have more than 10 people in your company, put stickers on all of them so that no two departments get confused between each other.
Many people have laptops at their workstations, but it is not always as easy as just plugging them in and using them. For the laptop to be a useful tool that employees can use throughout the day, it must be set up correctly.
The first step is to keep your laptop charged so you are ready to use it when needed. This way, if your battery dies or you need to take care of something else with your computer that does not require internet access, you will know that there is no waiting around for hours before being able to get back on track with what you were doing. Next, make sure the screen brightness level is high enough so everyone has an equal chance of seeing what’s on the screen. A simple way to check this is that you should be able to see the screen clearly and without straining any part of your body, such as your neck or eyes. Finally, make sure that the volume on your laptop is turned up enough so you can hear everything across conversations and other people in the area will not feel like they need to turn their own sound levels down. If it’s too loud then those around might become annoyed or distracted.
It is important to make sure your employees can print from their laptops.
This will allow them the ability to print while away from the office, which can be convenient. It also allows for more options if one printer goes down. Additionally, some employers may require that employees use a certain type of computer or software program on their laptops in order to comply with company policies and standards.
You should set up your network printers so that they are available for all of your employees; this way it is easy for everyone who needs access to printing services at any time of day or night without having to leave the building. This not only helps you save money by not purchasing individual printers but also saves time by allowing people to print whenever they need without having to go to the printer, wait in line, and then reprint.
In the modern workplace, rarely, a laptop computer will ever be turned off. In fact, they are most often used for long hours with only periodic breaks to recharge. And if you’re not careful, your devices could run out of power at an inopportune moment and leave you high and dry.
With this in mind, it is important to set up a routine for charging devices each night. When everyone can be reminded to plug their laptops in at the same time every day, you don’t have to worry about when they will start draining power. Employees can run down their batteries all they like during use, but when it is time for them to be charged again, make sure they are set out in an open space where everyone can see them. Seeing them lined up on the corner of your employees’ desks gives the impression that they are expecting something to happen and reminds others that their devices need to be plugged in before leaving for the day.
If you’re a business owner and want to put together an ergonomic workspace for your employees, we can help. Call us at 916.817.8877, email us at info@grouponeit.com, or fill out our form here with any questions about how laptop setups should be designed in the workplace. We offer free consultations on designing laptops for work environments so just give us a call!
If you’re a business owner, then you know that providing technical support to your loyal customers is essential. When something goes wrong with their computer or software, whether they have basic questions or it turns out to be something more complex, they need someone to help them fix it quickly and efficiently.The last thing you need is not having a solution and to be left with an angry customer. But providing tech support can be daunting, especially if you’re not familiar with the latest technology. Thankfully, there are plenty of resources available to help you out. This blog post will provide tips on how to provide technical support to your customers and use it as a form of communication to customers in a way that is both professional and effective. So whether you’re just starting out or you’ve been solving technical issues for years, read on for some helpful advice!
The first step in the troubleshooting process of providing technical support is identifying the problem. This means understanding what the customer is experiencing and trying to recreate the issue yourself. Sometimes it can be difficult to identify the problem, especially if you’re not familiar with the software or hardware that is being used. In these cases, it may be helpful to ask the customer questions that will help you narrow down the issue and speed up the troubleshooting process.
Once you’ve identified the problem, you need to gather as much information about it as possible and have clear communication with customers and manage customer expectations. This includes understanding what caused the problem, what steps were taken before it occurred, and what steps need to be taken to fix it. The more information you have, the easier it will be to solve the problem. If the customer had been using a particular application before the issue occurred, then try running it yourself to see if you get the same result.
After gathering information about the problem, you will need to check online for any possible solutions. This step can often involve looking through forums, message boards, or other technical support websites that are specific to whatever product or software has caused the issue. Another way to find out if there is a solution is by doing research on your own time and checking back with customers when you have any available options. Once you’ve gathered as much information as possible, give your customer an update on what steps you’ve taken so far to fix the problem.
Another option at this stage is testing possible solutions. If you’ve found any online posts related to this issue, you can use the same steps in order to fix it. This will help you eliminate possible options when determining a solution for the customer.
Once you’ve determined what caused the problem and how you’re going to fix it, you need to implement that solution and correct troubleshooting. The last thing you want is for your customer’s issue to persist or another problem to arise from trying different fixes before landing on one that works well. So be sure not to skip this step in providing technical support!
Finally, once a solution has been implemented, you will need to verify that it worked correctly. You should always give customers an update at this point so they know where things stand and if there are any next steps they need to take. If the solution didn’t work, ask them if they want you to continue trying it or try something else instead. Just make sure you give them another update after changing your tactics so you can avoid unhappy customers!
Group One has been providing comprehensive IT and technical support services to clients since 2006. Our highly skilled and dedicated people are professionals with decades of in-depth knowledge that make sure your tech support queries are taken care of so you can focus on growing yours! The helpdesk at GroupOne has an expert team with plenty of experience in resolving all sorts of problems, whether it’s upgrading software or installing new hardware for optimal performance – we’ve got everything covered here!.
We believe that IT support does not have to be a stressful and complicated process. We strive to make our IT support services as simple and easy as possible so that all of our clients can have their issues resolved quickly and easily, thus avoiding a bad customer experience. We know how important IT systems are to modern businesses, and we will minimize your downtime and keep your systems running smoothly while responding to all of your customer issues.
Whether your IT issues are highly complex, or very simple, our highly talented and epic customer service support staff is ready and prepared to help you either way. We give you the support that you need so that you can go back to the core elements of your business and stop having to worry about unresolved IT issues. If you are not sure what IT issues your company might be having, our support technicians can also perform an analysis for you to determine whether or not there are any issues that need to be addressed. This can be very helpful for preventing problems in the future.
Even if employees at your company have basic IT skills that may be able to resolve a number of IT issues on their own, their time is better utilized focusing on their own duties to ensure customer satisfaction. Especially when you are facing complicated IT issues, it is far better to work with professional support engineers who can devote all of their attention on finding appropriate resolutions for your customer requests. Our support engineers can resolve your IT issues quickly, safely, and without interfering with any of your other processes or systems. Without proper training and experience, it is very easy to accidentally create new issues, while attempting to resolve an existing problem. Keep all of your systems and data safe by letting support professionals handle it, while you focus on growing your business and provide assistance to customers in other areas.
With Group One IT Services And Support, You Can:
If you would like to learn more about GroupOne’s IT support services and technical experience, then feel free to get in touch with us today based on your preferred contact method. We can walk you through the exact types of technology we provide support for, how the process works for responding to tech support queries, common questions, pricing, etc. GroupOne is trusted for IT support by many different businesses in a wide variety of industries due to the efficiency of our support. Over the years, we have faced nearly every IT support issue imaginable and come back with a complete solution for all common queries and complex issues related to tech. We have the experience and the expertise needed to give your company the exceptional support that it needs to operate as smoothly as possible and allow your company to focus on business growth. Give us a call today to get started!
The business world can be a complicated and challenging place to navigate. There are many challenges to overcome, and one of the most common is IT problems. If you’re an IT professional or work in IT for a company, this blog post is for you. We’ll help make your life easier by solving some of the most common issues that arise with technology at work. For those who don’t work in IT but run their own business, we’ve also got ideas on how to avoid these problems from happening in the first place.
Many problems can arise with technology, but some come up more often than others. Some of the most common issues include:
It would help if you always had a backup plan for your computer and data. With today’s technology, it’s easy to overlook the importance of backups because everything appears to be stable and reliable all of the time. However, you never know when things will change or go wrong. You could buy brand-new equipment only to find yourself in need of repairs three months later (or worse yet – replacement). And this is where having an up-to-date backup solution comes in handy. If there is ever a disaster that causes loss or damage, you will be able to recover quickly without spending too much money or taking more than a few hours out of your day to get back into the business.
It’s important to be able to tell the difference between hardware, software, and network issues. Hardware problems can include things like:
The easiest way to distinguish what kind of issue you’re dealing with is by asking yourself these questions: Was anything recently installed on your computer? Did it stop working right after that? If so, then it’s likely a software issue. Does the problem only happen on one computer, or are multiple computers having similar issues simultaneously? If you’re dealing with hardware problems across your network, then this is most likely an issue with either your cable modem/router combo device OR your wireless access point.
Backup, backup, backup: this should go without saying, but a good backup plan will save you from headaches and lost productivity.
It would help if you had a plan that will cover all of your hardware and software data, including:
In addition to backups, it’s also important that you are proactive when seeking technical support whenever issues arise. The more time you allow for your computer(s) or network device(s) to be out of order without any solution, the longer things will take to get back into business as usual.
Install antivirus software and keep it updated: viruses and malware are a major problem for businesses of all sizes. They can cause lost productivity, data loss, network slowdown, even server crashes. And if you don’t have an antivirus solution protecting your computer(s), then that could be just enough to get things back up and running after hours or on the weekend when there’s no IT support to be found.
It would help if you also considered installing a second antivirus software alongside your primary one, such as Malwarebytes Anti-Malware because each program has its strengths and weaknesses. And it doesn’t hurt to have more than one layer of protection in place for when things go wrong.
Check cables(ethernet cable, USB cable, charging cable) for wear and tear: Cables are a weak point of the network. Poorly connected cables can result in slow speeds, loss of power source and connectivity, and even more serious issues like equipment failure. That’s why it’s important to check on your cabling regularly. At least twice per year is recommended for optimal performance. There are two good ways you can do this: physically checking each cable with a cable tester or using your device’s built-in tools to run an internet speed test.
IT is not just for computers. If you’re having issues with the software, hardware, and network devices, then it can be difficult to tell the difference between what needs immediate attention and what can wait until tomorrow – especially if you don’t have a strong IT support team to call on.
You must be able to troubleshoot your own devices and figure out what has gone wrong so you can begin the process of fixing things as quickly as possible before they take even more time away from work. This is where having a good knowledge base comes in handy.
Plan by purchasing new equipment before the last one gives out: when you’re in the middle of a crisis, it’s easy to forget about everything else that needs attention. When your devices are down and your network is experiencing issues, it can be difficult to look at IT as anything but an interruption from what matters most – getting back into business-as-usual mode. That’s why many companies choose to invest in preventative IT, meaning that they plan for when problems arise by purchasing new equipment before the last one gives out.
Stay up-to-date on the latest information about your specific hardware manufacturer: it’s important to stay up-to-date on the latest updates and information about your particular hardware manufacturers, such as Dell or HP.
They release firmware and driver updates that can improve performance and resolve bugs in their products, but only if you’re aware of when they happen so you can take advantage of them right away. Knowing how to stay on top of the latest updates is part of the job of an IT professional, so here are some tips:
Keep up with industry news: Subscribe to blogs that focus on hardware and software updates or read reviews about new devices before you buy them. This will help you understand what’s coming down the pipeline within your specific field.
Check for updates daily: Set your devices to automatically check for updates at least once per day because you never know when something important might come along, but don’t wait until it’s too late. Set the process in motion as soon as possible to download new firmware and driver releases before they become necessary.
Set aside time each week to keep on top of updates: It’s important to keep up with industry news and stay informed about what new devices are coming out, but you don’t have to wait until the last minute before checking for updates.
Don’t ignore errors: It’s easy to become complacent when you know that your devices are safe and there’s nothing wrong with them.
But if an error message pops up on the screen, don’t ignore it because most of the time, these warnings come from a piece of equipment that is about to fail or has already started failing if not now, then soon enough.
IT professionals should know how to handle these situations and have a plan in place so that employees can get back up and running as soon as possible.
Keep peripherals updated: It’s also important to keep your peripherals (printers, scanners, and removable storage devices) up-to-date.
When a new version is released that contains bug fixes or additional features, then you might not be able to take advantage of them unless they’re compatible with the hardware you already have installed on your computer.
To avoid this problem, check for compatibility updates before buying new peripherals or updating your current ones.
If there are no compatibilities issues, then it’s still a good idea to check if the manufacturer has released an updated version because older devices might not be able to support newer operating systems like Windows and Mac OS X – which means that you’ll be more vulnerable to the threat of viruses and malware.
Take preventative measures: It’s important to look for new devices that meet or exceed minimum requirements so that they can support your operating system of choice and won’t become obsolete in a year or two – this is just one example of why investing in better equipment sooner rather than later is the best way to go.
It also helps if you find a hardware manufacturer known for its high-quality equipment and incredible service because then there’s less of a chance that you’ll experience problems with your devices in the first place. That being said, sometimes it does happen, which means knowing how to handle those situations is just as important.
So whether you’re trying to boost your productivity and efficiency on the job or you want better products for your business, it’s not a bad idea to stay up-to-date with what industry news has in store but more importantly, make sure that all of your devices are equipped with the latest updates so they can support your preferred operating systems.
Most businesses lack the resources required to manage their IT requirements effectively. Many small business owners and entrepreneurs do not have a full-time IT staff or a dedicated technical support budget. Still, they require assistance in keeping their computers up and running smoothly. GroupOne IT is a full-service IT firm that can assist with all technical issues, from installing new computers and networks to implementing cloud storage solutions and more.
GroupOne IT can provide the best technology solutions available. They provide clients with comprehensive technology solutions that can save them time and money while protecting their data from hackers and other threats. Their team comprises industry experts who will work tirelessly to ensure that businesses have the most effective IT system possible.
GroupOne builds custom, strategic technology plans, essential to achieving our clients’ visions. We collaborate with clients to ensure their objectives are achieved and results are acknowledged. Every aspect of our client-focused activity is driven by a relentless pursuit of operational excellence.
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